01
ملفات فنية
Operation manuals, wiring diagrams and spare-part lists are issued against the model. Request them from Technical resources rather than as an open download.
دعم ما بعد البيع
متابعة المعدات الموجودة بالفعل في الميدان: الملفات وقطع الغيار والتكليف وزيارات الخدمة.
معدات مثبتة
اكتب مع الوحدة. نحن الطريق المهندس.
This page is for cabinets and ovens already on the floor. Send the model, serial number or project reference — that is the fastest way to reach the right desk. The same address handles new applications; those are passed to sales.
لم يتم التثبيت بعد
مواصفات ينتمي عند الاتصال
If you are choosing a climate, a layout or a first order, start with a project note rather than an after-sales ticket. Climate questions that are not tied to a serial number are also answered in the FAQ.
النطاق
ما يمكننا مساعدتك به
Support follows the unit you already run — not a generic catalogue ticket.
02
التكليف
Set-point, alarm and controller questions after the crate is opened. Include the current reading and what you expected to see.
03
قطع غيار
Filters, sensors, seals and maintenance kits keyed to the model and the approximate year of supply.
04
زيارات الخدمة
On-site work is arranged through your regional contact where one is available. Remote diagnosis comes first when photos and a serial number are enough.
الرسالة:
ماذا تشمل
Four facts get a request to the right engineer. Do not send passwords or unrelated personal data.
- 01نموذج أو مسلسل
- 02سنة التوريد
- 03أعراض أو ملف اللازمة
- 04الصور ، إذا كان خطأ
تواصل معنا
البريد الإلكتروني هو المسار الأكثر موثوقية
International after-sales is answered in English. Phone the office if you already have an open case.
أيضا مفيدة
الملفات والأسئلة وطبقة السحابة
Documents
الموارد التقنية
Datasheets, manuals, drawings, spare lists and conformity files issued to a named model.
Specification
الأسئلة الشائعة
Climate, customization and documentation questions that are not tied to a serial number.
Connected units
سحابة ايجر
Live status, alarms and records when a connected cabinet is specified with the cloud layer.
الخطوة التالية
هل لديك وحدة في الميدان ؟
Send the model and what you need. If this is a new project, write a short application note instead.