01
기술 파일
Operation manuals, wiring diagrams and spare-part lists are issued against the model. Request them from Technical resources rather than as an open download.
판매 후 지원
이미 현장에있는 장비에 대한 후속 조치: 파일, 예비 부품, 시운전 및 서비스 방문.
설치된 장비
유닛과 함께 작성하십시오. 우리는 엔지니어를 라우팅합니다.
This page is for cabinets and ovens already on the floor. Send the model, serial number or project reference — that is the fastest way to reach the right desk. The same address handles new applications; those are passed to sales.
아직 설치되지 않음
사양은 연락처에 속해 있습니다
If you are choosing a climate, a layout or a first order, start with a project note rather than an after-sales ticket. Climate questions that are not tied to a serial number are also answered in the FAQ.
범위
우리가 도울 수있는 것
Support follows the unit you already run — not a generic catalogue ticket.
02
시운전
Set-point, alarm and controller questions after the crate is opened. Include the current reading and what you expected to see.
03
예비 부품
Filters, sensors, seals and maintenance kits keyed to the model and the approximate year of supply.
04
서비스 방문
On-site work is arranged through your regional contact where one is available. Remote diagnosis comes first when photos and a serial number are enough.
귀하의 메시지
포함해야 할 것
Four facts get a request to the right engineer. Do not send passwords or unrelated personal data.
- 01모델 또는 직렬
- 02공급의 해
- 03필요한 증상 또는 파일
- 04결함이있는 경우 사진
우리에게 도달
이메일은 가장 신뢰할 수있는 경로입니다.
International after-sales is answered in English. Phone the office if you already have an open case.
또한 유용한
파일, 질문 및 클라우드 레이어
Documents
기술 자료
Datasheets, manuals, drawings, spare lists and conformity files issued to a named model.
Specification
자주 묻는 질문
Climate, customization and documentation questions that are not tied to a serial number.
Connected units
에저 클루드
Live status, alarms and records when a connected cabinet is specified with the cloud layer.
다음 단계
현장에 유닛이 있습니까?
Send the model and what you need. If this is a new project, write a short application note instead.